Potawatomi Casino Hotel encourages you to gamble responsibly. If you or someone you know needs information on how to deal with a gambling problem, visit /responsible or call the Wisconsin Council on Problem Gambling 24-hour helpline toll-free at 1-80. ![]() If you are still not satisfied after working with Guest Relations, you may contact the Potawatomi Gaming Commission in writing at the following address:įorest County Potawatomi Gaming Commission The Potawatomi Casino Hotel Guest Relations team is committed to providing you with a satisfactory resolution to your complaint or dispute. You may mail a written summary of your complaint or dispute to the following address:ġ721 West Canal Street, Milwaukee, WI 53233 There you may also request to complete a Guest Service Report. Stop at one of our Casino Host desks/Fire Keeper’s Club ® booths/Hotel front desk and ask to speak to a Guest Relations representative. To contact a Guest Relations representative in person: To reach the Guest Relations department by phone:ĭial 1-800-PAYSBIG (729-7244) and ask the representative to connect you with a Guest Relations representative. If, at any time, you have a complaint or dispute that has not been resolved to your satisfaction by the respective department manager, please contact the Guest Relations department for assistance.
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